Backoffice Services – United IGS
Title and Settlement
Introduction
United IGS Backoffice Services provide end-to-end solutions to support Title Companies, Title Agents, Real Estate Attorneys, and Mortgage Lenders. We streamline Operations, Improve Efficiency, and ensure Compliance, allowing our clients to focus on core business activities while we handle the Complexities of Title and Settlement Processes.
Title and Settlement
Benefits of Backoffice Services
- Direct Cost Savings of up to 50%
- Improving Conversion Rate & Reduction in Closing Timeline
- Improve Customer Service Quality with Average Quality Score is 99%
- Our SLA Coverage (average) is 98%
- Ability to set up Software Platform s (ResWare, SoftPro, RamQuest to develop Hybrid Operating Model
- Top Management Team Experience of 25 years
- Middle Management Team Experience of 20 years
- Staff Experience of 15 years in Title & Settlement
Title and Settlement
Functions and Activities Conducted Offshore
Title Functions
Activities
Title Functions
Title Production
- Order Entry
- Title Search
- Title Search Typing
- Title Exam (Complete Examined Product)
- Commitment Typing
- Sourcing Tax Information
- Review & Update Tax Information
- Bringdown and Update Information
- Prepare Reverse Fee HUD
- Manage Email Communication
Title Curation
- Prepare Title Summary
- Order Deed
- Deliver Deed
- Payoffs
- Subordination
- Cut and Mail Subordination Fee checks
- Prepare & Deliver CTC
- Manage Email Communication
Title Policy
- Prepare & Deliver Title Policy
- Ship original Policy docs to client
Settlement Functions
Scheduling
- Place notary request as per the appointment received from the lender
- Send Notary Confirmation to the lender
- Manage Mailbox
Closing
- CD Balancing
- Prepare the closing package and send to the notary
- Manage Mailbox
Post-Closing QC
- Receive and scan the signed closing package
- QC audit the faxback of signed closing package
- QC audit the signed closing package
- Email the copy of signed closing package to the lender
- Ship the original signed closing package to the lender
Funding
- Set up pre-disbursement & prepare disbursement package
- Claim the incoming lender & borrower funds and set up disbursement
- Manage Mailbox
- Post incoming borrower funds received as checks
- Cut and Mail Checks
- Review and Initiate Wires
Recording
- Extract and review the recordable documents from the signed closing package
- Upload the recordable documents to e-recording portal for recording
- Verify sufficient recording fee & taxes are collected to record the documents
- Resolve county rejections and resubmit for recording
- Mail documents to county for recording
- Ship original recorded docs to client
Post Close Accounting
- Wire Bulk
- Escrow Holdback
- Stale Dated Check
- Simplifile Debit Importer
- Recording Reconciliation
- Send Final Ledgers to lender